Privacy Policy

→ Privacy

Your data. Your rights.

Last updated: January 2026. We believe in being direct about how we handle your personal information — no jargon, no buried opt-outs.

What we collect

When you shop with us or get in touch, we collect the minimum needed to do our job well.

Account & order info

Name, email, phone, shipping address, billing address, and order history. Needed to process and deliver your order.

Device & browsing data

IP address, browser type, pages visited — collected via cookies to help us improve the site. We don't sell this to anyone.

Payment data

Processed securely via Shopify Payments. We never store your card details — not even briefly.

Communications

Messages you send us via email or our contact form. We keep these to help resolve your queries.

How we use it

  • To process and fulfil your orders
  • To send order confirmations and shipping updates
  • To respond to your customer service queries
  • To send grooming tips and offers (only if you opt in — you can unsubscribe any time)
  • To improve our website and product range
  • To comply with Indian tax and legal obligations

Who we share it with

We do not sell your personal data. Full stop. We share only what's necessary with trusted service providers who help us run the business:

  • Shopify — our e-commerce platform (see shopify.com/legal/privacy)
  • Courier partners — name, address, phone for delivery
  • Payment processors — to handle secure transactions
  • Email tools — only for newsletters you've opted into

Cookies

We use cookies to keep your cart alive, remember your preferences, and understand how people use the site. You can disable cookies in your browser settings, though some features (like your cart) may not work correctly.

Your rights

You have the right to:

  • Access the data we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing emails at any time via the unsubscribe link

To exercise any of these, email connect@furamore.com.

Data retention & security

We retain your personal data for as long as necessary to provide our services and meet our legal obligations. Order data is typically retained for 7 years under Indian tax law. We use SSL encryption, secure Shopify Payments processing, and regular security reviews. No internet transmission is 100% secure, but we take every reasonable precaution.

Privacy question?

Email us — we respond within 24 hours on business days.

connect@furamore.com →