Privacy Policy

Privacy Policy

Last updated: January 2026

FurAmore ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit furamore.com or make a purchase from us.

Information We Collect

We collect the following types of information:

  • Account information: Name, email address, phone number, and password when you create an account.
  • Order information: Shipping address, billing address, payment details (processed securely through Shopify Payments — we do not store card details), and order history.
  • Device information: IP address, browser type, pages visited, and time spent on the site, collected via cookies and analytics tools.
  • Communications: Messages you send us via email or contact forms.

How We Use Your Information

  • To process and fulfil your orders
  • To send order confirmations and shipping updates
  • To respond to customer service queries
  • To send promotional emails and grooming tips (only if you opt in)
  • To improve our website and product offerings
  • To comply with legal obligations

Sharing Your Information

We do not sell your personal data. We share information only with trusted service providers who help us operate our business:

  • Shopify: Our e-commerce platform (see Shopify's privacy policy at shopify.com/legal/privacy)
  • Shipping partners: To deliver your orders
  • Payment processors: To handle secure payments
  • Marketing tools: For email campaigns (only with your consent)

Cookies

We use cookies to improve your browsing experience, remember your cart, and analyse site traffic. You can disable cookies in your browser settings, though some features may not work correctly.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise any of these rights, email us at business@furamore.com.

Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Order data is typically retained for 7 years as required under Indian tax law.

Security

We implement industry-standard security measures including SSL encryption, secure payment processing through Shopify, and regular security reviews. However, no internet transmission is 100% secure.

Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes your acceptance of the revised policy.

Contact Us

For privacy-related queries, email business@furamore.com or write to:
FurAmore, AIPL The Peaceful Homes, Sector 70A, Gurugram, Haryana 122101, India.